Typically, new internal users are created in for inclusion in a site. However, some users only require access to the secure file transfer features. Instead of adding those users to a site, there is another way to create accounts for those users.
Active Directory Integration
Internal users can be added via HighQ's Active Directory integration. Contact an Account Manager for more information.
Adding Users from the System Admin Console
It is also possible to for a System Administrator to add users from the System Admin console, and then to send invitations to those users. This is a two-step process.
Step 1: Add New Internal Users
Navigate to the System Admin > User Admin page:
Once there, select the Add user tab on the left:
This page allows users to be added to Collaborate, in almost the identical fashion that users can be added to a site. First, enter the email address(es) of the users to be added:
Then click Next and confirm the information about those users:
Click Save.
This process will NOT send out invitations to those users.
Step 2: Invite the Newly Added Users
From the System Admin > User admin page, search for the new users.
You may need to search for one person at a time.
Check the box next to each new user, select the Invite button and confirm at the prompt:
This sends an invitation to the selected users. These users will be able to initialise their accounts, log in and use secure file transfer features, even if they have not been added to a site.
